Assessment Process

At NewDay, we’ve designed and adopted an interview approach around three key elements which help us to understand as much about you as possible before we make a decision. We keep it flexible – these elements could be covered in any order, or two elements might be covered in one longer interview. They could take place on the same day or multiple days, and could take place over the phone, over video or in person.

The assessment process will be agreed for each role before we start hiring, and your recruiter at NewDay will tell you what to expect.

Remember, it’s a two way street! You’ll always have an opportunity to ask questions in the interview, and if you have any questions later on, your recruiter will be happy to help. We love speaking to our candidates!

Interview Approach

CV & Drivers Interview

This interview looks more closely at your past experience, and in particular the choices you’ve made throughout your career. We want to understand what gets you out of bed in the morning!

We’ll explore your preferred working style, and we’ll also want to know what’s inspired you to apply for this role at NewDay.

Technical Assessment

This role-specific assessment can take different forms. It could be an interview, but we also use online assessments, case studies and role plays. Again, your recruiter will let you know what to expect, and will provide any prep material if needed. It’s all about finding out whether you have the right technical knowledge for the role.

Competency Interview

During a competency interview, you’ll be asked to talk through examples from your previous experience. Depending the role you’re applying for, this could be based on our Values or on our Leadership Capabilities below.

Our Values and Leadership Capabilities

Head of...role

Our Manifesto is our Guiding Light

We put the customer first by focusing on outcomes; helping people be better with credit. We strive to make sure their experience with NewDay is a positive one. The Manifesto is at the heart of everything we do.

Win with Stand-Out Strategic Thinking

We win by identifying, leveraging and building competitive advantage. Often it is about being brave and breaking free from the status quo. Stand out leaders deliver a vision of how to capitalize on these advantages in a compelling way. Challenging themselves to build better and more profitable business models that drive strong customer outcomes.

Deliver Big Results

We deliver excellent results and we always try to beat what we have accomplished before. At all times we look for ways we can deliver more efficiently and effectively by making smart choices and investing our resources wisely. This means we can drive exceptional growth and manage change effectively.

Inspiring People

We engage and work with our colleagues as one team. Hierarchy doesn’t matter. We seek out people to join us who are like-minded and once they are with us we help them to find ways where they can achieve more than they ever thought possible. NewDay is the place where the best talent thrives.

Champion Risk and Control

We lead from the front to create a culture where everyone understands the importance of managing risk. Our decision making is risk based and well informed. We see risk management as a key enabler underpinning day-to-day business. We actively identify, monitor and control the risks we take.

Know Yourself

We work out, for ourselves, how we can grow and be better at what we do. Then we’ll be better able to help people in our teams to grow too. We encourage people to stay curious and keep learning to achieve their full potential.

Senior Manager / Senior Specialist role

Put Manifesto at our Core

We put the customer first by focusing on outcomes; helping people be better with credit. We strive to make sure their experience with NewDay is a positive one. The Manifesto is at the heart of everything we do.

Win with Stand-Out Delivery

We understand the NewDay company strategy; create team goals, develop plans, which are aligned to the strategy & Manifesto

Manage Performance and Change

We adhere to plans and key processes, adjust and improve as required, in order to deliver the team vision, key metrics and plans

Develop Others

We define and develop the skills and capabilities required within teams; drive performance through feedback, coaching, performance management and the continuous development of others

Manage Risk

We continually manage risks within our risk appetite framework, and foster a culture of openness to ensure all risks are identified, managed or escalated.

Know Yourself

We work out, for ourselves, how we can grow and be better at what we do. Then we’ll be better able to help people in our teams to grow too. We encourage people to stay curious and keep learning to achieve their full potential.

Specialist / Manager / Analyst / Coordinator role

Accountability

We take Accountability for everything we do, make sure we deliver on our promises and support each other in making it happen.

Partnership

Partnership is at the heart of our business model and through which we achieve our results. We believe in ‘win-win’ and investing in long-term relationships.

Excellence

We passionately and relentlessly pursue Excellence and take personal pride in delivering world-class results.

Integrity

Integrity is central to all that we do – transparent and fair in our dealings with ourselves, our customers and our partners.

Spirited

Spirited captures the fact that we are intense, nimble, challenging, opportunistic and entrepreneurial in nature. We have a ‘can do’ attitude that loves to succeed.